Reliable Application Support and Maintenance for Your Project

Our IT support ensures active project management, availability monitoring, quick response to requests, and full control over operations. With automated tools, an experienced team, and smart infrastructure, we keep your system secure, up to date, and running smoothly without downtime or unnecessary worries.

I want application support

We'll get back to you within 1 business day. No obligation.

Taking over an application from another vendor

Has your vendor closed down or run out of capacity, or has the only developer who knew the application left? We'll take over your application and look after its operation, maintenance and further development. We tailor the scope to your needs—from one-off technical help to long-term takeover of the application's development and management.

How the application takeover works:

  • Initial call and inventory. We map out what the application does for your business and what documentation and access you already have.
  • Code audit. We review the existing code, identify the takeover risks and give you a clear plan, budget and timeline.
  • Taking over operations. We plan the transition to cause as little disruption to your operations as possible. If you'd like, we can also take over management of your servers.
  • Maintenance and development. We continue to maintain and develop the application, verify changes in a separate testing environment and help with modernization. With basic support, we respond within 4 hours of a request being reported.

Changing your software vendor? Get in touch and we'll reply to your inquiry within 1 business day.

Request an application takeover

What does it mean when you choose application support?

Technical management

You can focus on your business while we take care of the technical side.

Secure operation without downtime

The risk of outages or security issues is eliminated.

Safe deployment of changes

We test changes separately, eliminating the risk of errors and keeping your project safe.

We solve problems before they arise

With continuous monitoring, we address issues before they can slow you down.

What does our application support include?

If we have clearly defined requirements and an agreed process, we can deliver any project. Our flexibility and expertise allow us to handle even demanding and unique needs.

Guaranteed response time

We respond within 4 hours of reporting a request.

Fast fixes and deployments 

Changes requiring up to 4 hours of work are deployed without delay.

 Testing environment

A separate test server (10 GB) is provided free of charge for safe change verification.

Continuous monitoring

We monitor application availability and performance in real time.

 Enhanced security

Active protection against attacks, unauthorized access, and errors.

 GitLab and documentation included

We provide access for up to 10 users to our backed-up GitLab at no additional cost.

 Complete project management and administration

Including clear communication through a dedicated account manager.

For every project we use
proven technologies

References from satisfied clients

"I highly recommend Web IT. Great service, excellent support and even good coffee."

Jan Komberec, entrepreneur

"They are behind the website www.forsage.eco , which speaks for itself. Nicely crafted graphic design that’s easy to navigate, and an interface that lets us update the website content ourselves. Very satisfied."

Soňa Parke, co-founder

Forsage.eco

"Together with the 1. Web IT development team, we created a new application. Along the way, we identified the need for new features and how they would affect different parts of the application."

Pavel Hrdlička, Founder of Foxentry

Foxentry

"The 1WebIT development team perfectly grasped our business model and built a comprehensive project architecture. They continuously presented us with implemented features that matched our expectations. We achieved process optimization and automation, which eased the load on our customer support. We are now ready for further service expansion and greater scalability in the number of customers."

Martin Jílek, Co-owner of eHotel

eHotel

"Migrating our e-shop to PrestaShop brought the stability, speed, and security we needed. The new platform handles a higher volume of transactions and is ready for future growth. I appreciate the dedication of the team, who responded flexibly to our requirements. I can recommend this cooperation to anyone looking for a reliable solution for online business."

Ilona Feitová, Sales Director

Botanicus

"We fine-tuned the website to our satisfaction, especially thanks to our IT specialist Marek and our manager David.."

Jakub Král, Founder Atelier3

Atelier3

"Webit helped us quickly and flexibly strengthen our team. Within a week, a developer joined an ongoing project and supported us as needed for a full month. I can highly recommend their services."

Ing. Tomáš Kouba, Founder

Net Magnet s.r.o.

"We are very satisfied with our cooperation with 1. Web IT. Over the long term, we have been addressing the real needs of our project in a friendly, open, and constructive atmosphere. We definitely recommend them."

Ladislav Mertlík

Rogelli

"We have been working with 1. Web IT s.r.o. for more than two years, and the cooperation has always been at a professional level. Their programmers deliver high-quality work, respond flexibly to current requirements, and consistently meet agreed deadlines. They are also very proactive, coming up with valuable suggestions to improve specific parts and functions of the applications under development."

doc. Ing. Jiří Hošek, Ph.D., Managing Director of the Company

Giri

"Excellent cooperation from the very start of the project through to the final implementation and ongoing care of the website."

Vít Hrdlička, Managing Director of the Company

Flydenn 

"We are glad we chose to work with 1. Web IT. They have taken our website project to the next level. What we value most is their quick and constructive project management, which saves us valuable time."

Richard Lipovský a Jan Zatloukal, Owners

Rivesti

“I’m glad we were able to create a website that perfectly reflects our work. I also appreciate that we now have the ability to manage and edit the pages independently.”

Jana Schnappel Hamrová, the founder of the company

Objectum

"Our long-term cooperation with 1. Web IT has been very positive. The developers they provided integrated quickly into our team, and the designer consistently delivers high-quality work. Communication is smooth, and the team is always responsive to our needs."

Jan Moravec, CTO

PetExpert

"We collaborated with the developers at 1. Web IT for nearly eight years on the development of our products within the GOL IBE airline reservation system family. A particularly notable part of this collaboration was the implementation of more than fifty payment gateways from around the world.

The development of airline booking and payment systems is demanding in terms of analysis, implementation, testing, and operation. We were very satisfied with the developers’ work, both in terms of the development itself and the overall collaboration. Organizational and operational aspects of the cooperation also ran smoothly."

Miroslav Sedláček

C.E.E. Group Travelport a.s.

Get a partner for both management and development.

Write to us and move your project forward.

Contact us

We are ready to
kick-start
your project

info@1webit.cz
+420 773 337 303
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